CEF in the BPO industry November 19, 2009Posted by Catherine in English for Progress.
Tags: BPO, Can Do statement, CEF, recruitment, role profile, role profiling
Stephen Jenner, Deputy Head Corporate Training, British Council raised a number of issues and challenges which BPO recruiters face on a daily basis.
Stephen showed how the British Council has used the CEF, a global language benchmark, as a tool to help overcome some of the challenges.
We’d be interested in hearing of any other companies who have used the CEF in areas of recruitment and language training.