What are employability skills? November 19, 2009Posted by Philip Clegg in English for Progress.
Tags: BPO, British Council, British Council India, CF, ELT conference, employability skills, English for Progress, English Next India, NASSCOM, Project English, Stephen Jenner, Third Policy Dialogue
Stephen Jenner, Deputy Head Corporate Training, British Council India, poses this question as one of the parallel speakers for the Session ‘Meeting the Recruitment Challenge’.
Stephen stresses the need for a global benchmarking tool and suggests the CEF, or rather ‘CF’ as it is more commonly being referred to.
Stephen summarises the BPO recruiter’s daily challenge:
1. I need people with good English, but what does that mean?
2. What exactly are the communication skills I need for this specific process?
3. What do I do with borderliners?
4. How do I transform new recruits into first class employees?
We would love to hear your ideas, suggestions and answers to these questions! Keep your comments coming in…